Terumi Hayden

Senior Product Designer, The Washington Post

Terumi Hayden is a Senior Product Designer on The Washington Post’s digital product team. In this role she’s responsible for bringing modern e-commerce principles to an industry that’s been slow to adopt a digital business model. Previously, she was the Director of User Experience at GetWellNetwork, a Bethesda-based healthcare technology company, and a UX designer at DC-based creative agencies Huge and Threespot. She’s passionate about using her design powers for good and has won awards for her work from Health 2.0 and the California Healthcare Foundation, AIGA, and The Webby Awards.

My Sessions

From overwhelming to empowering: Design for life-defining moments

Columbia 9

The healthcare industry is changing. The traditional model of “doctor knows best” is rapidly becoming a modern model of “patient-centered care.” Consumers are faced with seemingly endless choices and information sources, but desperately limited guidance and support. UX designers have an unprecedented opportunity to use our human-centered design skills to shepherd this transition. We’ll discuss […]

Future-Forward UX Science of Design: Psychology and Cognition in UX