UX Lead, ICF
Stacy Merrill Surla manages the User Experience team for the Insights and Design division at ICF. She’s an old-school IA practitioner, grounded by a consulting background in IT, research, and evaluation. As a twice-elected officer, Stacy participated in building the IA Institute’s infrastructure and community of practice program. She’s an adjunct professor at Kent State University where she teaches Researching the User Experience, and she serves on the Editorial Board of the Journal of Information Architecture. She’s made numerous public speaking, TV, and radio appearances on user experience and technical topics. And she started a neighborhood circus.
For all of Agile’s strengths, it’s not inherently a user centered method. We’re challenged to find ways to integrate UX into agile development, and the Design Sprint or Sprint Zero has become an accepted way to do this. But Sprint Zero isn’t the solution. It’s a workaround. It makes design a different kind of sprint, […]