Katherine Spivey

Plain Language Launcher, General Services Administration

Katherine Spivey serves as GSA’s Plain Language Launcher. In 2015, she was a NextGen Public Service Award Finalist (NextGen 30) for Exemplary Leadership. She is co-chair of the Plain Language Action and Information Network (PLAIN) and trains for Digital Gov University. At GSA, she manages web content, coordinates social media, and edits the Great Government through Technology blog. Before GSA, Katherine was web content manager at DHS, the international law firm Steptoe & Johnson LLP, and the International Association of Chiefs of Police. With an M.A. from UVa and a B.A. from the University of Mary Washington, she has taught at community colleges and at the Amphibious Warfare School in Quantico, Virginia.

My Sessions

Lightning Round: Sprint Zero & Plain Language

Columbia 3 & 4

This lightning round will explore: Why Sprint Zero Sucks 3:30-3:40 Plain Language Spectrum: Every Step Counts! 3:40-3:50  Q&A 3:50-4:00  

Standards, Repeatable Process, & Best Practices

Plain Language Spectrum: Every Step Counts!

Columbia 3 & 4

Plain language uses a variety of well-known techniques: white space, short sentences, common words, etc. But sometimes you can’t do everything at once. Sometimes all you can do is move toward plain language–no one does it instantly. There’s no plain language button on the keyboard–how do you start? I’ll explain the techniques and show some […]

Science of Design: Psychology and Cognition in UX Standards, Repeatable Process, & Best Practices