speaker-info

John Whalen

Chief Experience Officer (CXO) at 10Pearls

John Whalen has a PhD in Cognitive Science with over 15 years of User-Centered Design experience. He currently leads Brilliant Experience – a consultancy that supports intra- and entrepreneurs to ensure the success of mission-critical innovation projects by using our unique blend of user-centered design, psychology, design thinking and lean startup techniques.

John’s currently focuses on how UX/CX research needs to change to accommodate building and testing AI interfaces.

My Sessions

The Future of UX is here: AI and Cognitive Design

Columbia 11 & 12

Facebook, Google and Microsoft are betting the farm on “deep learning” artificial intelligence. Alexa, Siri, Cortana and Google Assistant demonstrate interfaces need not be screen based. Pokemon Go is showing that augmented reality has real potential. Welcome to the era of Cognitive Design. Marketers, Product Owners, and Experience Designers need new skills to compete. You […]

Future-Forward UX
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The Future of UX is here: AI and Cognitive Design

Columbia 1 & 2

Note: this session is a repeat of the 11:35-12:25 session.    Facebook, Google and Microsoft are betting the farm on “deep learning” artificial intelligence. Alexa, Siri, Cortana and Google Assistant demonstrate interfaces need not be screen based. Pokemon Go is showing that augmented reality has real potential. Welcome to the era of Cognitive Design. Marketers, […]

Future-Forward UX
READ MORE