Senior Specialist, Deloitte
I am an Information Architect and UX advocate, better known as a Specialist Senior for Deloitte Digital. I received my BFA in Graphic Design and my MA in Computer Security with a specialty in investigations, aka asking the right questions. Having been a programmer and visual designer prior to going into UX at both small and large companies, my diverse background and heavy focus on user research mean I am part of many different projects, particularly those in the healthcare, education and cyber-security fields. I’ve been on teams that have won numerous awards for our work including several Webby’s, IMAs and the Educause Application of the Year. I enjoy exploring the world around me and I spend a lot of time understanding the “why” when part of a new project and how to present it to developers, designers, directors/C-suite and product managers. To me, the user research is the most critical step in product development and subsequently, sharing the resulting vision with key stakeholders is an area in which I have learned to excel.
Strategy and user experience can no longer operate in silos. One of the greatest challenges facing a product team is bridging the gap between initial user interviews and the start of sprint 0. Learning to create a vision and roadmap for a successful application isn’t all voodoo magic and luck – it takes a bit […]