Carol Smith

Sr. Design Manager, IBM

Carol Smith is a business-minded designer who challenges teams to make informed decisions. She has led projects for governments, non-profits and corporations in a wide variety of industries. Her efforts have improved user’s experiences of mobile apps, Web sites, software, consumer goods and services. She currently manages a team of designers with skills across the spectrum of UX (from early user/design research, through interaction design and into visual design) at IBM creating and improving Watson software products. Carol has a Master’s degree in Human-Computer Interaction from DePaul University and is an active UX community organizer. Carol is recognized globally as a leader in user experience design and enjoys mentoring and sharing her knowledge. She has presented over 70 talks and workshops around the world and has collaborated with luminaries in the field on a variety of topics. Carol lives in Pittsburgh, PA and enjoys outdoor activities with her family, running and participating in IBM’s soccer and rowing teams.

My Sessions

Lightning Round: Design in Healthcare

Columbia 9 & 10

Topics: Design vs. Cancer 1:30-1:40 Design Principles for Augmented Reality MCI Systems 1:40-1:50 Putting the Nurse into Healthcare UX 1:50-2:00 Moderated Q&A, 2:00-2:15


Design vs. cancer: Patients win

Columbia 9 & 10

How do you make an impact on people’s lives in three weeks? I was selected to work on a pro-bono project to help health providers in Ethiopia, Nigeria and Uganda to increase the availability and lower the cost of cancer treatments. We were challenged to create a fully functioning software solution that would meet the […]

UX for a Better World