Discovery Discipline Lead, CarMax
Archie Miller Experienced designer and discovery coach with proven skills that combine creative vision with customer perspectives to drive world-class products and services. 10-plus years of experience optimizing user engagement for brands such as CarMax, Snagajob, and Crutchfield.
In the age of start-ups, where scrappy designers rapidly test the riskiest assumptions first, larger companies are struggling to incorporate these methods. But it takes more than a shift in process, it takes a dedicated, passionate team with an intense focus on the customer. They must work together to build solutions that are feasible, usable and valuable to […]